Privacy Policy.

We're committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

Introduction

OrangePiel (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website orangepiel.com, use our design studio, or purchase our custom printed products.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email address, phone number, mailing address)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment providers)
  • Account credentials if you create an account
  • Images and designs you upload for custom products
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device information (browser type, operating system)
  • IP address and general location
  • Pages visited and time spent on our site
  • Referring website or source

How We Use Your Information

  • Order Fulfillment. Process and fulfill your orders for custom printed products.
  • Communication. Send updates about your orders and provide customer support.
  • Marketing. Send you marketing communications (with your consent).
  • Improvement. Improve our website, products, and services.
  • Security. Protect against fraud and unauthorized transactions.
  • Compliance. Comply with legal obligations.

Sharing Your Information

We may share your information with:

  • Service providers: Companies that help us operate our business (payment processors, shipping carriers, email services).
  • Business partners: When necessary to fulfill your order (e.g., printing partners).
  • Legal compliance: When required by law or to protect our rights.

We do not sell your personal information to third parties.

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request a copy of your data
  • Withdraw consent where applicable

To exercise these rights, please contact us at finepeople@orangepiel.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and for marketing purposes. You can control cookies through your browser settings.

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Richmond, VA